Privacy Policy for Zaati.pk

At Zaati.pk, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we safeguard your data.

1. Information We Collect

We collect personal information that you provide to us when you visit our website, place an order, or subscribe to our newsletter. The types of information we collect include:

• Personal Identification Information: This includes your name, email address, phone number, shipping address, and billing address.
• Payment Information: We may collect payment-related information, such as credit card details, but we do not store this data. Payment transactions are processed securely through third-party payment gateways.
• Browsing Information: We collect information about your use of our website, including your IP address, browser type, and pages you visit. This helps us improve the functionality of our website and personalize your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Your Orders: We use your personal information to fulfill and process orders, including shipping and billing.
• To Improve Our Services: We use your browsing information to improve our website’s performance, content, and user experience.
• To Send Updates and Promotions: If you subscribe to our newsletter or opt-in for marketing communications, we may send you updates, promotions, and special offers.
• To Contact You Regarding Customer Service: We may contact you for order confirmation, customer support, or to address any issues related to your account or orders.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement appropriate physical, electronic, and managerial procedures to safeguard the information we collect. This includes:

• Encryption: Sensitive payment information is processed via secure encryption methods.
• Secure Servers: Our website uses secure servers to protect your personal data.
• Access Control: We restrict access to your personal data to authorized employees who need it to perform their job functions.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences and improve site functionality. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to use certain features on our website.

5. Third-Party Services

We may use third-party services to process payments, deliver packages, or analyze website traffic. These third parties may have access to your personal data as necessary to perform their functions but are not permitted to use it for other purposes. For example, we use payment gateways like PayPal or Stripe for payment processing, and shipping carriers like Pakistan Post for deliveries.

6. Your Rights Regarding Your Personal Information

You have the right to:

• Access Your Data: You can request a copy of the personal data we hold about you.
• Update Your Data: You can update or correct any inaccuracies in the information we hold about you.
• Delete Your Data: You can request that we delete your personal data, subject to any legal obligations.
• Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the unsubscribe link in any marketing email or contacting us directly.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including processing orders, complying with legal obligations, and resolving disputes.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us:

Email: sales@zaati.pk